Investor Engagement Manager

Join Our Team as the Investor Engagement Manager
Salary: $48,000-$53,0000
Reports To:  Director of Investor Engagement

Description:

The primary responsibility of the Investor Engagement Manager is to grow and retain Greater Fort Wayne Inc. member relationships. The Manager will work closely with the Director of Investor Engagement and Membership Coordinator to communicate about and deliver membership services and benefits to the 1400+ members.

A successful candidate will demonstrate a commitment to the GFW Inc. mission below:

Inclusivity: We value the thoughts and contributions of all people and understand that inclusion is critical to sustainable economic development.

Collaboration: We value imagining and implementing our future collaboratively. Our community wins when the public and private sectors are aligned.

Results: We value getting things done. Wins, big and small, build momentum and create real change.

Responsibilities & Expectations:

  • Build and implement a strategy for attracting new GFW Inc. members.
  • Manage member application processing, onboarding, member engagement and communications, membership retention, and membership deactivation.
  • Meet annual budget objectives, including new member dues and member renewal dues, as determined by GFW Inc.’s CFO.
  • Maintain systems and processes that produce high levels of engagement and ROI for current members.
  • Lead Maximize Your Membership events(6/year), PartnerPerks, and other member benefit programs.
  • Serve as the primary administrator for the membership database.
  • Support the Director of Investor Engagement with meeting scheduling and preparation.
    –  Assist with logistics and planning for Workforce & Waffles events(2/year).
  • Attend GFW Inc. staff and Impact Team meetings, and program committee meetings.
  • Attend and participate in GFW Inc. signature events, program events, ribbon cuttings, and networking socials.
  • Commit to knowing and adhering to Impact Team Expectations.
  • Other duties as assigned.

Required Experience/Skills:

  • Bachelor’s Degree
  • Passion for the Fort Wayne and Allen County community.
  • Attention to detail. Ability to create and follow systems, and to prioritize tasks according to organizational importance.
  • Excellent organization and communication skills – written and verbal; comfortable speaking in public.
  • Ability to work independently and in team settings to meet organizational objectives.
  • Experience with computer programs such as Microsoft Office Suite, Excel, Outlook, Teams, and Zoom.
  • Experience using a customer relationship management software preferred.
  • External and/or internal sales experience preferred.

Company Culture: High-profile, fast-paced, team-oriented, professional office environment.

Submit Your Cover Letter & Resume